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Microsoft Dynamics CRM

From first contact through purchase and post-sales, Microsoft Dynamics CRM helps companies create and maintain a clear view of their customers, thereby building strong, profitable customer relationships. With tools to enhance sales, marketing, and customer service processes, CRM delivers a fast, flexible, and affordable solution.

G.A.G. Technologies has the expertise, dedication, and resources to help small and medium businesses develop and implement a Microsoft Dynamics CRM strategy that meets its particular business objectives. Whether you run a customer based business or a call center, G.A.G. Technologies supports all your CRM requirements and has the capabilities to make customized developments to your particular needs.

Microsoft Dynamics CRM gives every customer-facing employee the information they need to truly know their customers. Because it was designed to partner with Office Outlook, employees can access sales opportunities, make decisions, market products, solve problems and get strategic business views all from the same screen.

Microsoft Dynamics CRM Key Benefits

  • Gives employees direct access to customer information through Office Outlook, whether in the office or on the road, so they can work efficiently.
  • Streamline and automate sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention.
  • Doesn’t require complicated learning process for effective use.
  • Delivers lower training costs.
  • Save time for user by avoiding application-switching.
  • Increases productivity for a faster return on investment.

Product testimonial

“In the end, Microsoft Dynamics CRM was a better fit than the alternatives because of the ability to work offline and the seamless integration with Office Outlook, which our sales people absolutely depend on every day. In addition, Microsoft Dynamics CRM offers a technical flexibility that makes it easy to modify according to our rapidly changing business requirements.”

Ed Rice
ProCurve Networking by HP

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